why am i getting rummy circle otp

yono teenpatti for android download softonici am 1 years play yono rummy game but i am 1 years play yono rummy game but loss profit both this game but .i am 1000 diposit money dsnt received my yono rummy wallet my balance bank debit but didn't received rummy wallet why .i am customer support i give utr number payment successful screenshot but no received i am very sad that's reason